Compliance Center.

Operational Guidelines & Global Legal Framework

Refund Policy

IMPORTANT: By making a payment on LIBGRAM, you agree that you will not file a dispute or a chargeback against us for any reason.

1. General Refund Terms

No refunds will be made to your original payment method. After a deposit has been completed, there is no way to reverse it. You must use your balance for orders from LIBGRAM.

2. Order Cancellations

Refunds are only issued to your LIBGRAM account balance if an order is unfillable or the system fails to deliver within 72 hours. We will not refund orders if the user provided the wrong link, changed their username, or set their account to private after the order started.

3. Drop & Refill Policy

Instagram often updates its algorithms, which can cause followers to "drop." We provide a 30-day free refill on specific services. If the "Refill" button is available, you may use it; otherwise, drops are part of social media organic behavior and are not eligible for cash refunds.

Fraudulent Activity

If you file a dispute or chargeback against us after a deposit, we reserve the right to terminate all future orders and ban you from our site. We also reserve the right to take away any followers or likes we delivered to your or your clients' Instagram account.